FAQs

❓ Frequently Asked Questions – GBPRINTHOUSE.COM

📦 Orders & Products

Q: What kind of products do you sell?
A: We specialize in high-quality printed t-shirts with unique, creative designs. We also offer customizable apparel for individuals, events, or businesses.

Q: How do I place an order?
A: Simply browse our online store, select your preferred design, size, and quantity, then add it to your cart. Follow the checkout steps to complete your order securely.

Q: Can I customize a t-shirt design?
A: Yes! We offer custom printing services. Contact us at support@gbprinthouse.com with your idea, and we’ll work with you to bring it to life.

Q: What sizes do you offer?
A: Our standard sizing ranges from   S to 2XL depending on the product. Each product page includes a size chart to help you choose the right fit.

🛒 Payments & Security

Q: What payment methods do you accept?
A: We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay.

Q: Is your website secure?
A: Yes! GBPRINTHOUSE.COM uses SSL encryption and secure payment gateways to protect your personal and payment information.

🚚 Shipping & Delivery

Q: Do you ship internationally?
A: Yes, we ship worldwide! Shipping costs and delivery times vary by location and are calculated at checkout.

Q: How long will it take to receive my order?
A:

  • USA: 3–7 business days

  • International: 7–21 business days
    Processing time is typically 1–3 days.

Q: How can I track my order?
A: After your order ships, you'll receive an email with a tracking number and link to monitor the delivery status.

🔁 Returns & Exchanges

Q: What is your return policy?
A: Returns are accepted within 14 days of delivery for eligible, unused items. Please review our full Return & Exchange Policy for details.

Q: Can I return a custom t-shirt?
A: Unfortunately, custom and personalized orders are non-returnable unless there is a defect or printing error.

Q: Who pays for return shipping?
A: Customers are responsible for return shipping unless the return is due to our error (e.g., wrong or defective item).

🎨 Printing & Materials

Q: What printing method do you use?
A: We use high-quality direct-to-garment (DTG) and screen printing depending on the design, for vibrant colors and long-lasting wear.

Q: Are your shirts eco-friendly?
A: We offer eco-conscious options and use water-based inks whenever possible. Our print-on-demand model also helps reduce waste.

📩 Support & Contact

Q: I have an issue with my order. What should I do?
A: Please contact us at support@gbprinthouse.com with your order number and a brief description of the issue. We're happy to help!

Q: Do you offer wholesale or bulk pricing?
A: Yes! We offer discounts for bulk, team, or business orders. Reach out to us for a custom quote.

Q: How can I stay updated on new designs or promotions?
A: Subscribe to our newsletter and follow us on social media for the latest drops, deals, and giveaways!